Maximize Insurance Leads with Our Call Answering Services
In the competitive world of insurance, great rates and solid policies may help you win clients — but exceptional customer service is what keeps them. In fact, research shows that 90% of dissatisfied clients never return. That’s why CallerRescue’s insurance answering service is designed to protect your most valuable asset: your client relationships.
In the competitive insurance industry, missing a call can cost you a policyholder. Our missed call answering services, with live agents or AI, capture every lead, day or night. We obtain Express Written Consent for compliant, secure callbacks, ensuring regulatory compliance. Our solutions monetize call traffic, turning inquiries into policies and revenue. We also return calls to your agents, streamlining follow-ups. Choose our insurance call answering services to boost lead conversion and client retention.
We’re not just answering phones — we’re extending your brand with professional, friendly, 24/7 live support, customized to your agency’s needs.
Secure, Professional, Always-On Call Support
24/7 Live and AI Answering
Your clients don’t operate on a 9-to-5 schedule — and neither do we. Whether it’s a claims question at 2 AM or a new policy inquiry on a Sunday, CallerRescue keeps your agency available 24/7/365. No more missed calls. No more voicemail.
Appointment Scheduling
We sync with your calendar tools to book appointments, update schedules, and keep your agents organized. Whether it’s a quote consultation or a policy renewal meeting, our receptionists manage it all so your team stays focused.
Customized Call Handling
No two agencies are alike — and we build your answering service to match. Our virtual receptionists follow custom scripts tailored to your offerings, brand voice, and workflows. We can even provide rate quotes, collect claim info, and answer FAQs based on your policies.
Bilingual Support
CallerRescue offers bilingual receptionists to help you connect with your Spanish-speaking clients — expanding your reach and eliminating communication barriers.
Built for Insurance Industry Success
We support all types of insurance professionals, including:
- Auto, Life & Home Insurance Agents
- Independent Brokers
- Health Insurance Providers
- Commercial & Liability Insurers
- Underwriters & Claims Processors
Whether you’re a solo broker or manage a national team, we help you stay responsive, efficient, and client-focused.
Why Insurance Agencies Trust CallerRescue
Quality Assurance
Every call is recorded and reviewed through a rigorous internal QA system. We monitor thousands of calls monthly to ensure your clients receive top-tier service — and you stay informed.
Data Security
CallerRescue is PCI DSS compliant, and our agents work in secure, device-free environments. We also have backup power systems in place to ensure uninterrupted service.
Boosted Productivity
Your team’s time is better spent on policies and client needs — not chasing ringing phones. We handle the calls so your staff can focus on what matters most, resulting in higher productivity and less burnout.
Lower Costs
Cut back on in-office overhead and admin hiring. Our remote, scalable plans offer significant cost savings. No equipment, no contracts — just month-to-month flexibility and per-minute billing that aligns with your budget.